Simple explanations for plumbing problems

E50 fault Baxi or Potterton boiler

An E50 fault on a Baxi or Potterton boiler is a sign that the hot water sensor is faulty.

The hot water sensor is screwed into the left hand manifold. It sits it the stream of the mains water so it needs to be sealed using a washer.

To rectify this fault the sensor should be replaced by a gas safe registered engineer.

Leave a comment »

Potterton promax low pressure E119 fault

The customer is getting an E119 fault everyday. They top up the pressure in the morning and it’s gone by the afternoon.

This is a classic expansion vessel fault.

The expansion vessel is a tank with an air bubble inside. (Red tank on the left). It uses this air bubble to keep the pressure in the system steady.

Over time (or if there is a fault) the air bubble leaks away and pressure in the system is no longer controlled.

When the system heats up the pressure isn’t controlled so goes too high. It is then released by the safety valve. This lowers the pressure causing the E119 fault.

The air bubble is reinstated in the tank using a bike pump.

When the bubble is back in the expansion vessel the pressure should stay under 2.5bar when hot.

Leave a comment »

Why should I bother getting my boiler serviced?

Modern boilers are designed to be safe. All the dangerous bits are sealed up inside an air tight case. This means if anything does go wrong inside the boiler the carbon monoxide doesn’t tend to leak out into your house.

It also means that if things are going wrong you may not know about it until it’s gone very wrong.

This boiler I serviced was a potterton promax combi (a very good boiler incidentally). The customer was happy with how it was working, never had to reset it, all working very well.

When I took the cover off the marks of leaking heat and fumes were obvious immediately. The rubber sealing gasket for the burner had disintegrated and was no longer sealing the heat exchanger.

Along the top edge of the burner door you can see wispy white marks where the fumes and heat have been leaking. In the bottom of the case was white powder from the metals corroding. When I took the burner out it was obvious that the silicone rubber seal had failed.

Luckily this had been caught in time at the yearly service so no harm had been done.

The new silicone rubber seal costs a few quid. Fitting it takes hardly any time and because it’s in the middle of a service all the safety checks have to be done anyway so no extra work.

I’ve come across this seal failing a few times. Mostly caught early. Two were not caught early.

The first one had the fumes and hot gasses leaking for a long time which burned through the wiring and spark generator above the heat exchanger. This eventually put the boiler off. A costly job replacing the parts.

The second one was left for even longer. It eventually melted the wiring , spark generator and burnt though the plastic body of the main heat exchanger. Parts cost went into the hundreds and labour added even more hundreds.

The moral of the story is that a stitch in time saves nine. Get your boiler checked once a year. It might save you a lot of money and trouble.

Leave a comment »

My water is too hot can i make it cooler

The standard answer to this is no, hot water is supposed to be hot.

Lukewarm water is an amazing breeding ground for all sorts of unpleasant microbes such as legionnaires disease. Legionnaires disease doesn’t survive above 60ºC so keeping the hot water temperature above this ensures the water is safe.

The second reason to keep your hot water hot is the storage cylinder is relatively small compared to the amount of water you need. The volume of the hot water storage cylinder is probably just enough to fill a bath. But if you use half the water from the tank and dilute it with cold from the main you could get two baths from the same small tank.  This would save time heating the water again before use.

Mixing valves can be added to hot water systems to reduce the temperature of the water at the taps. This allows the water to be kept at a high temperature (above 60ºC) in the tank but still delivered to the taps without the risk of scalding.

Leave a comment »

Constantly running overflow – coil in an unvented cylinder pin holed

The customer had been struggling with a overflow running constantly for a few weeks.  Several attempts had been made to identify the fault. The ball valve had been changed, the water level in the tank had been adjusted, the open vent had been checked to make sure it wasn’t pumping over.  Finally the mains supply to the cylinder was turned off overnight.  When they got up in the morning the overflow wasn’t running. The only remaining cause of this (in this case) is the coil in the cylinder having a hole in it. This lets water at mains pressure mix with heating system water at much lower pressure causing the system to overfill and the tank to overflow. Sadly the only solution (I think) is to replace the cylinder. Ive been told that in the good old days they used to get a flexible piece of copper pipe and shove it through the coil.  But I don’t think that would work with more modern coils as they have tighter, higher efficiency coils.

Leave a comment »

Plumbing is easy

Most plumbing jobs are easy,  all it takes are a few tools and a little bit of knowledge.  With a bit of luck this website will provide the knowledge for you saving a fortune on overpriced plumbers.  If the problem you have isn’t listed just drop a comment and we’ll try to sort it out.

1 Comment »